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Look inside
Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services.
In Conversational AI, you will learn how to:
Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog.
In Conversational AI, you will learn how to:
- Pick the right AI assistant type and channel for your needs
- Write dialog with intentional tone and specificity
- Train your AI’s classifier from the ground up
- Create question-and-direct-response AI assistants
- Design and optimize a process flow for web and voice
- Test your assistant’s accuracy and plan out improvements
Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog.
about the technology
Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants.about the book
Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center.what's inside
- Pick the right AI for your needs
- Train your AI classifier
- Create question-and-direct-response assistants
- Design and optimize a process flow
A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities.
All you need to know about building your own virtual assistant.
Learn how to build virtual assistants in all platforms; IBM Watson, but also Azure and AWS.
All the steps for developing a real-world virtual assistant without overwhelming you with complex technical details.
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$249.99
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- choose twelve free products per year
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Conversational AI ebook for free
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monthly
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$49.99
$399.99
only $33.33 per month
- five seats for your team
- access to all Manning books, MEAPs, liveVideos, liveProjects, and audiobooks!
- choose another free product every time you renew
- choose twelve free products per year
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Conversational AI ebook for free
